Delivering bad news is never easy, but it’s an inevitable part of leadership. How you handle layoffs, failed projects, or less-than-positive performance reviews can impact your team’s morale, trust, and productivity. The good news? You can deliver bad news with empathy and respect, minimizing its negative impact and encouraging resilience and collaboration. Here are some […]
On December 25, 2020, President-Elect Joe Biden called a bedridden woman who was battling the same brain cancer that took the life of his son Beau. If you followed his career, this isn’t exactly uncommon for Biden. But, compare that to what unfolded not even two weeks later in Washington D.C. As I’m sure that […]
As you’re all well aware, the world is going through a pandemic. As a result, people are anxious, frightened, and suffering. And, they’re looking for answers on how this crisis is affecting them and when things can go back to “normal.” Here are a few suggestions about leading with empathy from home. Recently, I returned […]
Legendary film critic Roger Ebert once said, “I believe empathy is the most essential quality of civilization.” And, from my own personal experiences, I couldn’t agree more. The first example that comes to mind was a former boss. I learned a lot from him on how to be an effective leader, and I greatly respected […]
