No matter what industry you’re in, customers want quick responses when they contact you with complaints. Customer service agents similarly want to resolve issues on the first try. First contact resolution (FCR) is a metric that plays a crucial role in whether your customers keep coming back. It also affects whether they refer you to […]
Being a freelance worker has many benefits. Freelancers often love what they do and are more engaged in their work because they are passionate about it. In recent years freelance work has allowed more and more people to pursue their dreams in place of a more traditional 9-5 job. Freelancing is a hard gig, but […]
Is there anything more refreshing than taking a dip in a pool on a sweltering summer day? In my opinion, probably not. It’s not just about cooling off in the heat, though. You seriously can’t beat a summer pool party with friends and family. So it doesn’t matter whether you’re throwing a birthday party, celebrating […]
The last thing anyone wants is to waste time on tasks that don’t provide any value. This is particularly the case if you are unsure which of those tasks actually produces results. After all, time is too precious to waste on useless tasks. And, this is especially true when it comes to social media. After […]
Everyone at some point sees a garage sale flier and takes interest, only to forget about it minutes later. With so much going on in your life, these little bargains are easy to miss. The same goes for any kind of sale, really — thrift stores, clothing brands, bake sales, etc. Whenever you come across […]
Since the COVID-19 pandemic began, remote working has thrived. According to Nick Bloom of Stanford’s Working From Home Research Project, about 25% to 35% of workers work from home. Despite attempts to return to normal operations, many companies will likely switch to a fully remote or hybrid style in the near future. Therefore, it is […]
Microsoft Calendar Integrations are a solid time management and recording tool at its core. Multiple views for analyzing your schedule and tools make event scheduling and creation quick and easy. You can even share calendars with others for maximum collaboration. Beyond its basic features, Microsoft Calendar can be integrated with various software programs. This expands […]
Remote work has completely changed the way we work and communicate. It’s given new thought to how teams and companies can remain in contact without having to be in an office. In an annual survey, FlexJobs found that 58% of respondents were looking to remain remote full-time even after the pandemic. Some companies have come […]
Did you know that the average time to fill a position is 42 days? However, this varies by industry. Still, during that span, top talent may accept an offer elsewhere. And that means you have to continue devoting resources to filling that opening. This puts more strain on your current team as they have an […]
As busy as you are, your personal health must always come above every other responsibility. Your work is necessary, but it won’t be done well (or at all) without time to take care of yourself. Luckily, in order to pay attention to both your job and your health, you don’t have to go very far. […]
