Internal business communication has come a long way in the past several decades. From passing physical memos around to internal phone systems to instant messaging, technology has changed the way businesses communicate. But with all that technology comes a problem. Sometimes businesses will onboard various systems that have overlapping capabilities. Other times, the business grows […]
Since the pandemic, companies have had to change their employee engagement playbooks significantly to support shifting business environments. As many businesses were forced to shift to remote or hybrid workforces, employees took the opportunity to rethink their company positioning, overall job satisfaction, and personal needs. According to the ADP Research Institute, the Covid-19 pandemic sparked […]
Artificial Intelligence is transforming the customer service workforce with the delivery of 24/7 customer care and heightened customer engagement. According to a recent State of AI in Customer Service Report, almost 60% of customer service workers find that AI enhances efficiency and productivity for their teams. Another study published in the National Bureau of Economic […]
Businesses are fragile. In fact, only 25% of new businesses survive 15 years. Why do small businesses fail? There are many reasons that a company might fail, including a lack of funding, retaining an inadequate management group, a faulty infrastructure, and an unsuccessful marketing campaign. But, one overlooked reason is poor leadership skills. The truth […]
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” — Margaret Mead As far as I’m concerned, that describes entrepreneurs perfectly. After all, there are countless ways in which entrepreneurs make a difference in the world. To begin with, they create new businesses. […]
Summer is in full swing in many places by the time June rolls around. Kids are out of school, graduations have come and gone, and the weather is hot as ever. It’s also regarded as the first month of summer, meaning it’s typically chock full of plans and social gatherings. But some unique events take […]
You’ve heard of daylight savings before, but do you really know what it is? Every spring, we jump ahead an hour to help us make the most out of daylight during the summer. Once fall hits, we “spring back” an hour, as days start to shorten. “What’s the point of daylight savings,” you ask? Simply […]
We are in full-swing summer and employers hope to solidify effective time management techniques for remote working teams to ensure their engagement and productivity remain top priority, as team members might be taking some time off during the summer holidays. Gearing up for a productive summer, with fewer team members on hand, and perhaps more […]
Getting ahead in today’s competitive world means striving for excellence. In order to achieve excellence, a work culture of continuous improvement, innovation, and high standards must be fostered intentionally. Wiaht that said, here are the key steps to building an organization of excellence. 1. Clarify your vision and values. Building a culture of excellence begins […]
Calendars have existed for centuries. It is believed that timekeeping dates back to the Neolithic period. However, calendars weren’t invented until the Bronze Age in 3100 BC. Calendars, however, are becoming increasingly important as the world becomes more digital. Specifically, intelligent, personalized, and integrated calendars can help us manage our time more effectively and be […]
