Addiction in the Workplace: a Hidden Crisis

It is not unusual for addiction to be perceived as a private problem. The reality, however, is far more complex.

As a microcosm of society, the workplace is where struggles outside of work are often reflected. Among these challenges, addiction casts a long shadow over productivity, morale, and company culture.

The Silent Epidemic

Addiction and substance abuse are pervasive problems affecting people from all walks of life. In fact, 70% (about 13.6 million workers) of all adults with a substance use disorder are employed, which makes the workplace a critical setting for addressing substance use disorders. Additionally, almost 9% of all employed adults have an SUD, which represents 13.6 million workers.

However, employees often shy away from seeking help due to the stigma associated with addiction. As a result, the problem grows and festers. Consequently, many cases go undetected within organizations, creating a silent epidemic.

But, when left unchecked, the consequences of addiction in the workplace are far-reaching, such as;

• Decreased productivity. Addiction can impair cognitive function, affecting concentration, problem-solving skills, and deadline-keeping ability.
• Increased absenteeism. The absence of team members due to substance abuse or related health problems can disrupt workflow and negatively affect morale.
• Isolation and withdrawal. Those who struggle with substance abuse may isolate themselves from colleagues, affecting collaboration and communication.
• Negative impact on morale. If an employee has a substance abuse problem, the work environment can be toxic, and morale can be low.
• Accidents and errors. Impaired judgment and motor skills may make accidents and errors more likely to occur, posing a safety risk to both the employee and coworkers.
• Theft and fraud. Dishonest behavior, such as theft or embezzlement, can result from financial difficulties associated with addiction.
• Legal issues. In addition to impacting the employee’s job and the company’s reputation, substance abuse can also result in legal problems.
• Increased healthcare costs. Employers and employees often incur higher healthcare costs as a result of substance abuse.

Workplace Factors Contributing to Addiction

Addiction development is mainly dependent on individual vulnerabilities, but certain workplace factors also contribute:

• High-stress environments. Having a demanding workload, tight deadlines, and intense competition can lead to stress, which can lead to addictive behavior.
• Social pressures. In some workplace cultures, peer pressure can lead to substance abuse or other addictive behaviors.
• Easy access to substances. There may be higher risks for employees in industries with easy access to alcohol or drugs, such as hospitality or pharmaceuticals.
• Lack of support. Lack of empathy and understanding in the workplace can hinder recovery efforts.

Understanding Substance Abuse and the ADA

The effects of substance abuse can harm employee performance and workplace safety. It’s important to note, though, that drug or alcohol dependency may qualify as a disability under the Americans with Disabilities Act (ADA) under certain circumstances. For example, if the substance is legal (like alcohol) or if the employee is recovering.

In other words, the ADA states that employers cannot fire, refuse to hire, or refuse to promote someone with a history of substance abuse. It is also illegal for employers to fire, refuse to hire, or refuse to promote employees due to their participation in drug and alcohol rehabilitation programs. Nevertheless, employees must comply with workplace conduct standards and meet their job responsibilities.

Whenever you suspect a colleague may be struggling with substance abuse, you should approach the situation with professionalism and sensitivity. It’s not your job to diagnose the problem, but recognizing potential signs can prompt appropriate action.

Signs of Potential Substance Abuse

An employee’s behavior or performance may change if they are dealing with an alcohol or drug problem. Some of these signs include:

• Performance issues. An employee’s productivity is reduced, he or she is frequently absent or tardy, has difficulty meeting deadlines, makes more mistakes, or changes the quality of work.
• Behavioral changes. There could be mood swings, irritability, low motivation, difficulties concentrating, or even changes in personal hygiene.
• Physical signs. An intoxicated individual may have red eyes, slurred speech, tremors, or unexplained injuries.

Taking Action

If you notice these signs, the most important thing to do is document them without making accusations. Usually, Your HR Partner will be able to guide you through the appropriate next steps. At the same time, when an employee’s behavior poses an immediate risk to safety, such as operating machinery or driving under the influence, the right authorities must be notified.

It is important to remember that early intervention is crucial when it comes to assisting an employee in addressing substance abuse issues and returning to work.

Creating a Supportive Workplace

When an organization offers a supportive work environment, employees are more likely to seek addiction treatment and improve their overall well-being. You may want to consider the following strategies:

• Create a comprehensive substance abuse policy. Ensure the company’s policy on substance abuse and the resources available to employees are clearly stated.
• Ensure that your employees have access to Employee Assistance Programs (EAPs). EAPs provide confidential counseling and referral services for employees and their families.
• Open communication should be promoted. Establish a culture in which employees can discuss their concerns and receive support.
• Education and training should be provided. Employees should be informed about the dangers of addiction and how to recognize the signs of it in themselves and others.
• Be an example to others. Promote a healthy work-life balance and encourage open communication to support employee well-being.
• Assist with recovery efforts. For employees in recovery, offer flexible work arrangements, job protection, and return-to-work programs.

Overcoming Stigma

Workplace addictions are often stigmatized, posing a huge challenge to their treatment. But, employers can foster a culture of understanding and compassion so that employees feel comfortable seeking help from their managers. Breaking down these barriers requires open communication, education, and leadership support.

Conclusion

Addiction has far-reaching consequences, including a negative impact on the workplace. Employers can play a vital role in helping their employees overcome addictions by recognizing the signs of addiction, creating a supportive environment, and implementing preventive measures. By investing in employee well-being, organizations become more productive and successful.

Note: All information provided on this website should be treated as general guidance only and should not be construed as legal or professional advice. Consult your organization’s human resources department and legal counsel if you need specific guidance.

FAQs

What is addiction in the workplace?

When an employee is addicted to substance use or addictive behavior, it negatively impacts their performance at work, their relationships, and their overall well-being.

How does addiction affect the workplace?

• Decreased productivity. There is a reduction in output and efficiency.
• Increased costs. Expenses related to absenteeism, healthcare, workers’ compensation claims, and employee turnover.
• Safety risks. Several accidents, injuries, and potential harm can occur.
• Negative work environment. A loss of morale, increased stress, and a damaged reputation for the company.

What can employers do to address addiction in the workplace?

• Implement a comprehensive substance abuse policy. Establish a clear company policy on substance abuse, along with the consequences for violators.
• Provide employee assistance programs (EAPs). Provide confidential counseling and support to employees struggling with addiction.
• Educate employees. Offer workshops and training sessions on addiction, its effects, and available resources.
• Promote a healthy work-life balance. Provide a supportive work environment and encourage employees to prioritize their well-being.
• Lead by example. As a leader, demonstrate your commitment to employee well-being.

What are the benefits of addressing addiction in the workplace?

• Improved employee morale and satisfaction. A supportive work environment is important for increasing employee engagement and loyalty.
• Increased productivity and efficiency. A focused and productive workforce can be achieved by addressing addiction.
• Reduced costs. A reduction in absenteeism, healthcare costs, and workers’ compensation claims.
• Enhanced company reputation. Attracting and retaining top talent is possible by demonstrating a commitment to employee well-being.

How can employees seek help for addiction?

• Utilize employee assistance programs (EAPs). As part of these programs, confidential counseling and support services are available.
• Seek professional help. If you need help with substance abuse, talk to a therapist or substance abuse treatment facility.
• Join a support group. You can connect with others through similar experiences by joining a support group.
• Open up to a trusted colleague or supervisor. Building a support system at work can be beneficial.

Image Credit:  Yan Krukau; Pexels